We understand the key concerns of our clients while offshoring their work. We know that client confidentiality is deeply rooted in the US legal culture and is a fundamental ethics of our clients. For this very reason, we adopt stringent security measures to protect our client’s information. For us, securing client’s information is at the top of the list. Infact, our aim is to become an industry leader by implementing and maintaining full compliance with highest quality IT systems and client-data protection standards. We not only implement such systems but also assess our security standards periodically and train our employees by holding timely sessions. Please view below the following measures implemented by us to protect the security and confidentiality of our clients:

Physical Security

•    24*7 CTC cameras for surveillance
•    ID cards for each employee entering the office premises
•    Usage of mobile phones is restricted
•    Escort program for visitors
•    Offsite storage for digital audit trail records
•    Time and location entry restrictions

Data Security

•    Secure website access including Proxy, Firewall, and Port Filtering
•    Monitoring and tracking of each network
•    PCs installed with biometric access tracking 
•    Restriction of media drives and USB
•    PCs installed with most updated antivirus protection
•    Arrangements for disaster recovery and backup
•    Availability of back up power 
•    Installation of secured VPN tunnel for continuous server connectivity

Personnel Security

•    Performing comprehensive background check of employees
•    Staff security training
•    Prohibiting usage of office e-mail addresses for personal use
•    Monitoring all incoming and outgoing mails from the mailbox
•    Presence of full-time trained security personnel

Other Security Protocols

•    Surveillance of telephone calls made and received by each employee from the office 
•    Periodic review of all the security measures
•    Guidance and knowledge sessions for employees
•    All employees are required to sign and execute confidentiality and non-disclosure agreements upon hiring